Group Account Director - Fintech

We are a highly entrepreneurial and opportunity focused company who want to be the most desired creative company on the African continent and beyond. To achieve this, we set out to inspire our people and define ourselves as a Group with one powerful orientation at our core: WE BOLDLY GO. These few words serve as both an invitation and challenge to all our people to always do the BOLD thing, together. The idea that, in the face of considerable challenges & change, we would be daring enough to do something audacious. Challenge yourself. Be bold. Join us.

We are looking for a Group Account Director with proven fintech agency experience to lead a key client account. You will be responsible for senior client leadership, strategic direction, integrated campaign delivery, and the overall commercial health of the account.

This role requires someone who can confidently lead complex work streams, manage senior stakeholders, and bring together creative, strategy, digital, social, media, and production teams to deliver impactful work.

You’ll be great in this role if you:

• Have proven fintech or telecommunications account experience within an advertising or creative agency - this is essential.
• Have strong experience operating as a Group Account Director on complex, integrated accounts.
• Are confident managing senior client stakeholders and multiple teams.
• Bring strong strategic thinking, commercial awareness, and excellent organisational skills.
• Can manage multiple priorities while maintaining quality and momentum.
• Have a strong understanding of integrated brand, digital, social, media, and customer communications.
• Are passionate about creative quality and delivering work that makes an impact.
• Take ownership, provide clear leadership, and remain accountable for delivery.

Key Responsibilities:

• Lead the overall agency relationship with the fintech client.
• Provide strategic counsel and direction across marketing and communications.
• Build trusted relationships with senior client stakeholders.
• Lead integrated campaigns across creative, strategy, digital, social, media, content, and production.
• Coordinate multidisciplinary agency teams and ensure effective collaboration.
• Own projects from brief and strategy through to execution and delivery.
• Manage client budgets, scopes, timelines, resources, and commercial performance.
• Identify opportunities for account growth and strengthen the client partnership.
• Work closely with Creative, Strategy, Media, Digital, Social, and Production leadership.
• Ensure the agency consistently delivers high-quality, strategically relevant work.

Experience and Qualifications:

• Matric certificate with university exemption.
• Relevant qualification in Marketing, Advertising, Communications, or a related field.
• 2-3 years' experience operating as a Group Account Director within an advertising or creative agency.
• Africa experience would be an advantage, particularly experience managing regional or multi-market accounts, as the role will engage with clients and stakeholders at Group level across Africa.
• Proven fintech or telecommunications account experience is essential.
• Experience managing large, integrated campaigns across multiple channels.
• Strong senior client and stakeholder management experience.
• Excellent strategic, presentation, communication, and negotiation skills.
• Strong commercial and project management capabilities.
• Proficiency in Microsoft Office.
• CHASE or similar agency workflow experience would be advantageous.